Cruelty is deliberately causing or wanting to cause another pain or suffering and not being sorry or remorseful about it. Usually, our stance is self-righteous and we feel justified in our harshness.
Gossiping, character assassination, spreading false rumours, humiliating, criticizing, polarizing and ostracizing are a few examples of active cruelty in the workplace and in our personal relationships.
Yes, it’s ok to be angry, upset, frustrated and disappointed but it is never ok to covertly or openly lash out with the intent to hurt another and then be smugly ok about it.
Taking responsibility for our emotions is emotional intelligence. To be emotionally intelligent is a self-empowering discipline worthy of our attention and effort. It is the capacity and practice of being self-aware, self-control, effectively expressing our emotions and being able to interact with others objectively with compassion and empathy.
Emotional Intelligence is considered to be the bedrock of personal and professional success.
To learn more about Emotional Intelligence, I highly recommend Daniel Goleman’s book ‘Emotional Intelligence’.